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Human Resources
Human Resources
International standards published in current approaches and innovations are constantly able to follow for the widespread human resources management.
Absence Management
Absence Management
Rapid Growth
Rapid Growth
Od
Od
Inclusiveness
Inclusiveness
Multi-Language Service
Multi-Language Service
In His Career Rise
In His Career Rise
As part of the talent management process and development of motivation among our employees gained the ability to enhance the capabilities we actively evaluating and we offer a supportive working.
Our company and its employees in order to accomplish their career goals and promotion opportunities, we offer various development.
We care about the Occupational Health and safety of our employees, and the process we follow very closely with our doctors and OHS specialists.
The principles of business ethics, depending on the entire process open and transparent decision making by adopting the principle of clarity in our processes, we're focused on providing the confidence and participation of all employees.
We have added Our experience the power of cultural diversity with employees of different cultures.
Within the framework of equality and respect for all employees, gender, race, religion, age, sexual orientation, disability status, or any other discrimination on the basis of respect for differences and to show we are committed to providing equal access to opportunities.
Compass CX
Compass Academy
Our Training Unit: Power Supporting Success
Measurable, holistic and sustainable.
As a leading company in the contact center industry, the customer experience to maximize the performance of our employees, We offer a comprehensive training program.
Compass Academy, to increase the commitment of all our employees, effective and open communication, empowerment, and employee development with the aim of supporting moves. Our academy system covering all of our employees, the employees of the institutions that determine the real needs of Entry their work from the behavioral output in a sustainable fiction continues.
Our focus is on training, orientation, technical training and personal development of participants both inside and outside the company comprises of various modules and softskill serves.
Our orientation program is the first step of our new employees into our family and to recognise the organisation under the sector and we are working to speed up the process of adaptation to the corporate culture.
Customer orientation, quality and efficiency in line with the approach we are working to improve their performance and capabilities convince employees in retail sales operations.
Our employees own their potential, their capabilities allow you to see as we implement these skills in your professional working life support.
Orientation Training
- Introduction to the company's culture and values
- Information about business processes and organizational structure
Technical Training
- Customer Relationship Management
- Product And Service Information
- Communication and effective speaking techniques
- CRM systems and use of technology
- Training citizens and difficult to cope with difficult situations
- Effective Contact Center Management
- Basic First Aid Training
- Spelling Rules Training
- Persuasion On The Phone
- Punctuation Rules Training
Personal Development Training
- Leadership and teamwork
- Time management and prioritization
- Problem Solving And Decision Making Skills
- Stress management and emotional intelligence
- Crisis Management
- Corporate Behavior Training
Softskill Trainings
- Empathy and customer orientation
- Effective listening and communication
- Strong motivation and positive perspective
- Flexibility and adaptability
- Breathing Techniques Training
- Education The Right Decision
Our company has not only its own employees, but also focuses on adding value to the sector and provide training to external agencies. Our experienced instructors and our unique training methodology, we are working to support the success of our customers and business partners.
Compass CX
Would You Like To Join Our Team?
With a strong line in the business world, diversity and support that gives great importance to the customer experience we are a family. Customer Experience Compass Inc. each new member with the participation of more we enrich our story and our customer-oriented approach we continue to grow by adding more value.
Together with the human resources department, we aim to build a strong team to walk to success. Develop your skills in a professional environment, and to contribute to the sustainable success we provide. If you want to develop yourself in a professional environment and to contribute to sustainable success, you're in the right place. You see, we are excited to offer an extensive career opportunity.
Compass Customer Experience Communications, Inc.
Human Resources Team